B2E Consulting

DM-4104; CRM Commercial Practice Lead for a Business Services Provider

Location
West London
Length of role
3 months +
Start Date
ASAP
Placement Type (I/P/I2P)
Permanent
Advertised Rate
£ comp

B2E Support Line

If you would like any help with your application, please contact Hugh Abbott on our B2E Support line 07917 322 808

 

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Role Summary

Are you an experienced CRM Practice Lead with Consultancy experience? 

 

Our client provides technology and digital solutions, improved services, and transformation for Government clients. 

 

They are growing a new business area focusing on the local government market using MS Dynamics CRM and are looking for a Senior Consultant with expertise in managing Consultancy businesses and/or Microsoft Gold Partner organisations.

 

The successful applicant should have a deep understanding of both the commercial and technical requirements for establishing this new service offering.

Key Accountabilities

Reporting into the executive management team you will be responsible for the following activities:

  • Providing expertise regarding the development of a CRM practice
  • Developing sales propositions for CRM solutions for a variety of government clients
  • Delivery of Customer Management Solutions.

Mandatory Requirements

Successful candidates will be able to demonstrate the following:

  • 10+ years in Consulting and Systems Integration roles
  • 10+ years CRM and Front Line Systems experience
  • 10+ years experience with Multi-channel and Contact Centre solutions
  • Experience with Microsoft Dynamics CRM

Optional Requirements

The following skills and experience will also be beneficial to your application:

  • Experience with Government Organisations

Data Privacy

Please note that by applying for this role, you are agreeing to our data privacy policy, and understand that we may send you details of similar roles and invitations to future events.  You can easily opt out of these at the next stage of the application process, or at any time afterwards.

 

Click here for full details of our data privacy policy.

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